PAYMENT

WE ACCEPT THE FOLLOWING FORMS OF PAYMENT

We accept payment by credit card VISA, MASTER CARD, AMERICAN EXPRESS and PAY PAL

On our US Site: www.almaswimwear.us, your payment will always be collected in USD ($) (Customers willing  to pay in Euros, please visit our French site)

If you hesitate to communicate your bank card number on the internet, with ALMA SWIMWEAR please rest assured that you can do it with confidence on our website.

ALMASWIMWEAR.US works with SHOPIFY PAYMENTS and PAYPAL. They both integrate the SSL security standard.

Your confidential data (card number, expiration date and CVV) are transmitted after encryption directly to the SHOPIFY PAYMENTS or PAYPAL servers and are never transmitted to our server. The SHOPIFY PAYMENT or PAYPAL servers are themselves connected to the servers of the banks in each country concerned.

We don't manage or store your Credit Card Information

Payment by PayPal:

You need to have a PayPal account. You can save your bank or credit card details, so you do not have to enter them again for each purchase. With PayPal you can easily pay by adding your email address and password. Your PayPal account will be charged directly with the corresponding amount and you will receive a payment confirmation. Afterwards your order will be shipped. Debit is made upon validation of your order.

Find out more: http://www.paypal.com

Activation in just a few clicks

First, sign up for a PayPal account—it’s fast and free. Then, return to this page to activate Return Shipping on Us to get refunded for up to $30 on 12 eligible purchases a year.

Please note that all payments will be charged to your account immediately.

All payments go through name and address verifications for security reasons, please ensure you are entering the correct name and billing address registered with the credit card you are using to avoid any processing delays. Any orders that fail either of these verifications will be put on hold and are subject to further security verifications which will delay your order and may require you to provide additional information. We reserve the right to cancel any order that does not pass our security verifications.

Payment by Zelle®:

Payment by Zelle are available for our US customers. This means no Fees, No Commissions. No Exchange rates involved.

How to send money with Zelle®

1-ACCESS ZELLE®
Get started by enrolling your email or U.S. mobile number through your mobile banking app or with the Zelle app.
2-PICK A PERSON TO PAY
Enter the preferred email address or U.S. mobile number of the recipient. You can send money to almost anyone1 you know and trust with a bank account in the U.S.
3-CHOOSE THE AMOUNT


https://www.zellepay.com/
https://www.zellepay.com/get-started
 

CAN I CHANGE OR CANCEL MY ORDER ?

if you change your mind about your purchase, you have the option to cancel your order within one hour of your purchase.

You can request your cancellation sending an email to service@almaswimwear.us 

Please be sure to include your order number. 

Passed that hour, it will not be possible to cancel or modify your order. As soon as payment is confirmed, your order is sent to our warehouse in preparation for dispatch. However, if you still want to cancel your order, you have the option, depending on the delivery method chosen, to refuse the package so that it can be returned to us. The refund will be effective upon registration of your package at our warehouse and you will be notified by email. If your package is delivered to you and depending on your reasons for returning, we invite you to initiate as quickly as possible the RETURN AND REFUND procedure as per our “Return & Refund Section” or the EXCHANGE procedure. You will also need to visit our "RETURNS CENTER"

Cancellations to an order of $500 or more (total before discounts, tax and shipping) will be subject to a 15% cancellation fee. Please contact us immediately if you need to cancel or make changes to an order. We will do our best to satisfy your request as long as the order has not be transferred to the courrier. You may reach us at 888-475-60-23 and  service@almaswimwear.us or use our CONTACT FORM

DELIVERY

 

      Shipping to USA & CANADA

    Order Amount

    Express Shipping
    (2 to 5 business days) DHL/UPS

    0 - 99.99

    $ 29,00

    100.00 and up

    FREE

     

    You can find all entered delivery details listed on the order overview

    CAN I CHECK ON THE SHIPPING STATUS OF MY ORDER ?

    Once your order is shipped, you will receive an email with a link to track your shipment. The status of your order will always be shown in "your account" under "orders" Please check the spam filter in your email account as well.

    For deliveries by DHL, the tracking number communicated to you allows you to follow the routing on the DHL website. Addresses in France are delivered the next day, while addresses in other countries are generally delivered in less than 5 business days. You can follow the route on the DHL website by clicking here or UPS website by clicking here

    HOW CAN I TRACK MY ORDER IF I HAVE NOT CREATED MY ALMA SWIMWEAR ACCOUNT ?

    You cannot follow your orders in the "My Account" section or access all of the personalized services if you have not created an account.

    However, when your order is shipped, all of your useful information (invoice, link and parcel tracking number, etc.) will be sent to you by email and you will be able to follow the progress of your parcel on the websites of our transport partners.

    WHAT ARE THE DEADLINES FOR PREPARING MY ORDER ?

    We process and prepare packages from Monday to Friday.

    The preparation of your order is done in 24 h. The delivery times are those applied by  DHL